Grateful Minds acts solely as a facilitator and booking agent when supporting clients in accessing Ayurvedic consultations, Panchakarma programmes, retreats, or related services provided by external practitioners, clinics, or centres (“Third-Party Providers”).

By using Grateful Minds to assist with any such booking, you acknowledge and agree to the following:

1. Role of Grateful Minds

  • Grateful Minds provides guidance, coordination, and support only

  • We act as an independent intermediary, not as a provider of treatment or accommodation

  • We do not operate as a travel agent or tour operator

2. Third-Party Services

  • All treatments, consultations, accommodation, and services are provided directly by the Third-Party Provider

  • Your agreement for these services is with the provider, not with Grateful Minds

  • The Third-Party Provider is solely responsible for:

    • Medical care and treatment

    • Accommodation and facilities

    • Pricing, availability, and booking terms

3. No Medical or Clinical Responsibility

Grateful Minds:

  • Does not provide medical advice, diagnosis, or treatment

  • Does not supervise or control clinical procedures

  • Does not guarantee outcomes or results

All medical decisions, prescriptions, and treatments are made solely by the relevant practitioner or clinic.

4. Payments

  • Any fees paid to Grateful Minds are for facilitation, guidance, and support services only

  • All treatment, accommodation, and programme fees are paid directly to the Third-Party Provider

Grateful Minds does not:

  • Collect or process payments for treatment services

  • Sell or package retreat or medical services

5. No Control Over Third-Party Providers

Grateful Minds does not control and is not responsible for:

  • The actions, omissions, or conduct of Third-Party Providers

  • Clinical care, treatment quality, or outcomes

  • Changes in pricing, availability, or scheduling

  • Cancellations or operational decisions made by the provider

6. Limitation of Liability

To the fullest extent permitted by law, Grateful Minds shall not be liable for:

  • Any injury, illness, or adverse reaction arising from treatments

  • Any dissatisfaction with services provided by Third-Party Providers

  • Travel disruptions or logistical issues

  • Any indirect or consequential losses

All claims relating to treatment or accommodation must be directed to the relevant provider.

7. Your Responsibility

By proceeding, you confirm that:

  • You understand the role of Grateful Minds as a facilitator only

  • You will enter into a direct agreement with the Third-Party Provider

  • You take responsibility for your own health, travel, and participation decisions

BOOKING AGENT & FACILITATION DISCLAIMER

(For Panchakarma & Ayurvedic Services)

Last Updated: 21/04/26