1. Introduction

Welcome to Grateful Minds.

These Terms and Conditions (“Terms”) govern your use of the Grateful Minds website (https://grateful-minds.com), all associated subdomains, and your participation in any services, offerings, programs, or content provided by Grateful Minds (“we,” “us,” “our”), operated by Alena Booth. By accessing this website, engaging with our services, or submitting an enquiry or booking, you confirm that you have read, understood, and agreed to these Terms in full. If you do not agree, you must not use this website or our services.

2. Scope of Services

Grateful Minds provides:

  • Online and in-person mindfulness courses, workshops, yoga, meditation, breathwork, and wellbeing sessions

  • Educational content, including Ayurveda-based lifestyle guidance and self-assessment tools

  • Digital content (including recordings, guides, and materials)

  • Facilitation and support for connections with third-party Ayurvedic clinics, practitioners, and retreat providers

  • Hosting and guidance for group retreat experiences in collaboration with third-party venues

  • Affiliate recommendations aligned with our values

  • Grateful Minds does not provide medical treatment, accommodation, or travel services.

2A. Third-Party Providers & Facilitation Services

Grateful Minds may introduce, connect, or facilitate bookings with external Ayurvedic doctors, clinics, retreat centres, or wellness providers (“Third-Party Providers”).

This may include:

  • Panchakarma programmes

  • Ayurvedic consultations

  • Herbal prescriptions or products

  • Residential retreats or wellness stays

By engaging in any such service, you acknowledge and agree that:

  • Grateful Minds acts solely as a facilitator and booking agent

  • All treatments, accommodation, and services are provided directly by the Third-Party Provider

  • Your contract for these services is with the Third-Party Provider, not Grateful Minds

  • Grateful Minds does not control, supervise, or deliver these services

Grateful Minds does not:

  • Provide medical advice or diagnosis

  • Guarantee outcomes or results

  • Accept responsibility for the services delivered by Third-Party Providers

3. Bookings, Payments & Refunds
3.1 Grateful Minds Services (Courses, Workshops, Sessions)

Full payment is required prior to participation unless otherwise stated.

Refund policy:

  • 100% refund — 3+ weeks before start date

  • 50% refund — 3 to 1 week before

  • 25% refund — 1 week to 3 days before

  • No refund — within 3 days

3.2 Digital Products

  • Digital content may be free or paid

  • Paid content may include a 14-day satisfaction guarantee (where stated)

  • No refunds are available once content has been accessed beyond this period

3.3 Physical Products

Physical products are fulfilled via third-party suppliers.

Grateful Minds is not responsible for:

  • Shipping delays

  • Manufacturing issues

  • Third-party fulfilment errors

3.4 Facilitation Fees & Third-Party Services (Panchakarma & Retreats)

Where Grateful Minds facilitates access to Ayurvedic clinics or retreat providers:

A facilitation fee is payable to Grateful Minds for:

  • Guidance

  • Booking coordination

  • Communication support

  • Preparation and integration support

This fee is separate from the cost of treatment or accommodation. All treatment, accommodation, and retreat-related services must be paid directly to the Third-Party Provider

Grateful Minds does not:

  • Sell or provide retreat packages

  • Collect or process payments for clinic or venue services

  • Act as a tour operator

  • Any financial arrangements with Third-Party Providers are independent of Grateful Minds.

4. Delivery of Services

  • Online services are delivered via Zoom or similar platforms

  • In-person services will include location and logistical details

  • Booking confirmations are sent via email

  • We aim to respond to enquiries within 48 hours

5. Participant Responsibility

All services provided by Grateful Minds are for educational and wellbeing purposes.

You agree to:

  • Take full responsibility for your physical and mental health

  • Seek appropriate medical advice before participating in any programme

  • Inform us of any relevant health conditions where appropriate

5A. Ayurvedic & Wellness Disclaimer

You acknowledge that:

  • Ayurveda is a traditional system of wellbeing and not regulated medicine in the UK/EU

  • Treatments, herbs, and detox programmes may have varying effects

  • You are responsible for consulting a qualified healthcare professional before undertaking any treatment

Grateful Minds is not responsible for:

  • Reactions to treatments or herbs

  • Clinical outcomes

  • Advice or prescriptions given by Third-Party Providers

6. Intellectual Property

All content provided by Grateful Minds is protected by copyright.

You may not:

  • Reproduce, distribute, or share content

  • Use materials for commercial purposes

  • Republish or resell any materials

All content is for personal use only.

7. Affiliate Relationships

Grateful Minds may receive commissions or referral fees from certain third-party services or providers. This does not increase the cost to you unless explicitly stated. We only recommend services aligned with our values and experience.

8. Cookies & Website Use

We use cookies for:

  • Functionality

  • Analytics

  • User experience

  • By using our website, you agree to our Cookie Policy.

9. User Content

If you submit content:

  • You confirm you have the right to share it

  • It must not violate any laws or rights

  • We reserve the right to remove or edit content

10. Third-Party Liability

You acknowledge that Third-Party Providers:

  • Operate independently

  • Are solely responsible for their services

Grateful Minds is not responsible for:

  • Clinical care or treatments

  • Accommodation or facilities

  • Travel arrangements or conditions

  • Cancellations or changes

All disputes must be directed to the relevant provider.

11. Travel, Insurance & Responsibility

You are responsible for:

  • Travel arrangements

  • Visas and documentation

  • Insurance (medical and travel)

  • Health requirements

Grateful Minds strongly recommends obtaining comprehensive insurance.

12. Limitation of Liability

To the fullest extent permitted by law, Grateful Minds excludes liability for:

  • Indirect or consequential loss

  • Loss arising from Third-Party Providers

  • Personal decisions made based on our content

  • Nothing excludes liability for:

  • Death or personal injury due to negligence

  • Fraud or misrepresentation

13. Governing Law

These Terms are governed by the laws of the United Kingdom. Where applicable, EU or Bulgarian law may also apply.

14. Changes to Terms

We may update these Terms at any time. Continued use of our services constitutes acceptance of any updates.

15. Contact

Alena Booth

Founder of Grateful Minds Ltd.

Email: alena@grateful-minds.com

Website: https://grateful-minds.com

Terms and conditions

Last Updated: 21/04/2026